http://screenshot-program.com/sup Screen capture software Support Forum http://screenshot-program.com/sup/art793.htm Guest: I thought for the sake of completeness I would add that during my testing I disabled all other extensions, and reverted to the default TB theme. Wed, 10 Mar 2010 21:08:44 -0500 Bug Reports http://screenshot-program.com/sup/art787.htm Guest: and what will happen now? Mon, 08 Mar 2010 16:34:09 -0500 Bug Reports http://screenshot-program.com/sup/art657.htm jm1601com: Hi, i lost my License Information. Can you resend it to my E-Mail-Adress? Name is Jakob Meyer. Thanks Mon, 08 Mar 2010 07:09:18 -0500 Premium Support http://screenshot-program.com/sup/art792.htm JK: The latest version of FireShot is in "approving" state at Addons Mozilla Org for 1 month. I'm tired asking them to approve it faster than it is. So you can get 0.80 version from addons.mozilla.org or get 0.81 version from [url]http://screenshot-program.com/dloads/fireshot.xpi[/url] Fri, 05 Mar 2010 11:40:25 -0500 Premium Support http://screenshot-program.com/sup/art653.htm lvanduuren: I have a question and a comment. How do I make use of premium support email? Just post in the forum here? Or is there an actual email address for it? I bought Fireshot Pro expecting it to work both in Firefox and IE. It's not clear from your website you must buy 2 registration codes to use Pro in both browsers. This is disappointing and to be honest I don't see why I should pay twice. Luckily I put the code in Firefox rather than IE, else I would really not be happy. Fri, 05 Mar 2010 10:00:50 -0500 Enhancement and Feature Requests http://screenshot-program.com/sup/art790.htm JK: Ok, thanks. But I suspect you're using an old version, please update it to the latest: [url]http://screenshot-program.com/downloads.php[/url] Thu, 04 Mar 2010 22:41:36 -0500 Bug Reports http://screenshot-program.com/sup/art330.htm John Stokes: This is automatic increment [url]http://easycaptures.com/5925247502[/url] This doesn't automatically increment [url]http://easycaptures.com/0992422523[/url] John Thu, 04 Mar 2010 16:37:33 -0500 Enhancement and Feature Requests http://screenshot-program.com/sup/art789.htm miker417: Hi JK, Eventually I accidentally stumbled on the solution to my immediate problem. I was not able to restore the floating editor toolbar once I unpinned it. I looked all over the place, and tried many combinations of keystroke shortcuts. The trick: Roll your mouse to the uppermost edge of the screen and the toolbar magically appears. Then click on the pushpin icon to keep it from disappearing again. Apparently that's not documented anywhere, nor available from F1 or Help. Neither are the shortcuts I discovered just by clicking every combination of keystrokes I could think of. These include CTRL-F1, -F2, -F3, -F4 (but no others?), CTRL-S (logical, it means Save in conventional Windows apps), CTRL-L (not obvious to me, it means Open). Note that this is Save/Open for projects, but I couldn't find Save for an individual screenshot as a PNG image, which is the way I usually work. CTRL-PGUP/PGDN cycle screenshots, but CTRL-TAB also cycles some unknown subset of them. I guess the Help I was looking for was a table of those shortcuts, or maybe a "How-To" screen on the web site that answers questions below the level of bugs or desired new features. Anyway, I love the product. Keep up the good work! -Mike Russell Thu, 04 Mar 2010 14:27:22 -0500 Enhancement and Feature Requests http://screenshot-program.com/sup/art791.htm JK: replied here: [url]http://screenshot-program.com/sup/art787.htm[/url] No need to multiply the topics. Thu, 04 Mar 2010 12:16:33 -0500 Bug Reports http://screenshot-program.com/sup/art788.htm JK: Thanks Kregg. Looks like an uncommon bug. Have no ideas presently. I think, I'll send you a debug version in 3-5 days to discover the reason. Thu, 04 Mar 2010 07:39:43 -0500 Premium Support