»User: »Password:   Remember Me? 
Screen capture software Support Forum / Announcements, Bug Reports and Feature Requests / Bug Reports / Error: I Can't put my license in (Work before now it won't) guhhh.
Posted:  17 Oct 2009 10:34
ERROR: "The license information for this application is missing or invalid. You must enter valid license to use this program."  Then the program say "You now switch to simple mode."

This really sucks. I paid for the program, no I can't get it to stay in "Pro mode".

Can you please fix this, or tell me how to get my license back in there?
Post your Reply
Bold  Italics  Underline  URL  E-mail  Image  Quote  Code

Warning before posting bugreports: please take into account that your bugreports will be ignored if you don't include the following info about your problem:

  • Plugin version (i.e. FireShot 0.45)
  • OS type and version (i.e. MS Windows XP Professional SP2, English)
  • Version of Firefox (i.e. Firefox/2.0.0.14)
  • Steps to reproduce the bug (i.e. Start FX, open FireShot editor, create a shape and try to save - you'll get an access violation xxxxxx)

Please include as much additional info as you can because even a small detail can speed up the process of fixing the bug. Thank you for your assistance, your help is much appreciated.

Message

Notify me about the answers by e-mail
Format BBCodes?
Convert smilies to images?
Convert URLs and emails into links?
    Preview Reply