firefox could not install fireshot

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Posted: 07 Sep 2009 21:21
	Registered User Currently Offline	Posts: 1 Join Date: Sep 2009
plugin version 0.78 Windows XP SP3 firefox 3.52 when trying to install via https://addons.mozilla.org/en-US/firefox/addon/5648, the error "firefox could not install the file at http://releases.mozilla.org/pub/mozilla.org/addons/5648/fireshot-.078 fx+tb-win.cpi because unexpected installation error then on the error console, the message appeared e.location.getitemlocation(e.id) is undefined "file:///crogram%20files/mozilla%20firefox/components/nsextensionmanager.is can u give me your email so i can send you all the screenshots that display this error i tried installing fireshot 5x, but to no avail i even bought fireshot pro, so i truly hope you can help me since i paid for ur program

Posted: 08 Sep 2009 03:17
	Administrator Currently Offline	Posts: 999 Join Date: Jan 2007
bugfix@screenshot-program.com Did it work earlier? What if you install another FX version?

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Warning before posting bugreports: please take into account that your bugreports will be ignored if you don't include the following info about your problem:

Plugin version (i.e. FireShot 0.45)
OS type and version (i.e. MS Windows XP Professional SP2, English)
Version of Firefox (i.e. Firefox/2.0.0.14)
Steps to reproduce the bug (i.e. Start FX, open FireShot editor, create a shape and try to save - you'll get an access violation xxxxxx)

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