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Screen capture software Support Forum / Announcements, Bug Reports and Feature Requests / Bug Reports / Print of flash content results in Floating point division by zero
Posted:  04 Sep 2008 20:37
* FireShot 0.59
* MS Windows XP Professional SP2, English
* Firefox/3.01

Capture a page with a flash image. My test page actually has a HTML body containing *only* the <object>...</object>.
The capture is successfully displayed. Then press the Print button. A popup is displayed with message "Floating point division by zero". Press OK and the message disappears. The print-preview appears. Drag a handle of the box to resize and you immediately get the popup with the error message. It is not possible to drag the handle.
Posted:  04 Sep 2008 21:13   Last Edited By: mbannon
Same with Snap/Crop/Print.  Division by zero error and image disappears when OK clicked.

Fireshot 0.59
XP Home
FF 3.0.1
Posted:  05 Sep 2008 22:42
Plugin Fireshot.059
O.S. Ver - Windows XP
Firefox-Ver 3.01
Same floating point error when trying to print is there any fix.
Posted:  06 Sep 2008 08:44
Please specify the model of printer you're using.
Posted:  08 Sep 2008 01:55
My printer is a Monolta-QMS PagePro 1250W.
Posted:  08 Sep 2008 19:22
Evgeny - I am unable to reply to the email you sent to me.  The mail delivery system will not accept the return addresses.  I have a couple of attachments for you.  You have my email address.  Please reply to me by email with a simple address.  Thanks.  Michael Bannon
Posted:  10 Sep 2008 10:27
Michael,

I sent you the response twice, did you receive it?
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Warning before posting bugreports: please take into account that your bugreports will be ignored if you don't include the following info about your problem:

  • Plugin version (i.e. FireShot 0.45)
  • OS type and version (i.e. MS Windows XP Professional SP2, English)
  • Version of Firefox (i.e. Firefox/2.0.0.14)
  • Steps to reproduce the bug (i.e. Start FX, open FireShot editor, create a shape and try to save - you'll get an access violation xxxxxx)

Please include as much additional info as you can because even a small detail can speed up the process of fixing the bug. Thank you for your assistance, your help is much appreciated.

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