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Screen capture software Support Forum / Screenshot Studio Support / Premium Support / Resume Editing button not working on licensed copy
Posted:  24 Jun 2008 04:10
fireshot pro .5
ms windows xp professional sp3
firefox 3.0

I upgraded from free version of fireshot to the trial version of fireshot pro.  After about 28 days on the trial, the resume editing button stopped working.  I think upgraded to the paid version of fireshot pro, but the resume edit button is still not working.

Is there something in the settings that I need to adjust?  How do I get it working?
Posted:  24 Jun 2008 05:27
Did you enter the purchased licence code properly?
Are you sure you're in pro mode?
Posted:  24 Jun 2008 06:19
How can I tell if it is entered properly?  How do I know if I'm in pro mode?
Posted:  24 Jun 2008 06:25   Last Edited By: theronn
Yes, it's registered properly and it is fireshot pro.  I just went into the fireshot window and click About.  It says Fireshot Pro Registered to "theron nolen"

If you provide me an email address, i'll send you a screenshot.
Posted:  24 Jun 2008 06:41
You can find my e-mail in the same About dialog.

send me please a screenshot of the context menu as well.
Posted:  24 Jun 2008 06:51   Last Edited By: theronn
ok, i just sent you an email.  please post again if you didn't get it.

also, i've tried reinstalling to no avail.