»User: »Password:   Remember Me? 
Screenshot Studio Support Forum - All about Screen Capture Software tool / Screenshot Studio Support / Public Support / can't save or email
Posted:  19 May 2008 18:04
FireShot 0.46
MS Windows XP Pro SP2, English
Firefox 2.0.0.14

I just installed the addon, and I can open the screenshot to edit mode, but whenever I try to save from the edit mode, or directly from the menu, I get the following error:
Failed to get access to folder "C:\Documents and Settings\rorris\ApplicationData\FireShot\publish

I don't have any administrator access to my computer.

Will asking my sys admin to install this solve this problem? Or is there another solution?

Thanks,
Rebecca
Posted:  19 May 2008 20:10
Hi.

Normally even users have access to the folders below C:\Documents and Settings\%username%\ApplicationData\
so your case is an exclusion. Please ask you admin to set write-permission to this folder. Also make sure you can copy files into this folder.