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Screenshot Studio Support Forum - All about Screen Capture Software tool / Announcements, Bug Reports and Feature Requests / Bug Reports / FireShot crashing FireFox
Posted:  16 May 2008 16:28
I downloaded FireShot, and installed it to firefox, but it doesnt work, the context options are there, and the buttons there, but when i take the picture, the to common "debug" box pops up and wut ever i click it crashes firefox
idk why this is happening
plz help?
Posted:  17 May 2008 02:39
Warning before posting bugreports: please take into account that your bugreports will be ignored if you don't include the following info about your problem:
Plugin version (i.e. FireShot 0.45)
OS type and version (i.e. MS Windows XP Professional SP2, English)
Version of Firefox (i.e. Firefox/2.0.0.14)
Steps to reproduce the bug (i.e. Start FX, open FireShot editor, create a shape and try to save - you'll get an access violation xxxxxx)

Please include as much additional info as you can because even a small detail can speed up the process of fixing the bug. Thank you for your assistance, your help is much appreciated.
Posted:  17 Jun 2008 23:26
I have the same problem.

Fireshot - latest free version
Windows XP SP2 English
Firefox 3.0

Crashes when I try to use Send By Email and Send to Clipboard, - entire page.

The page contains a static flash-object.

I also have the web-developer addon installed in Firefox, and the display-type set to "Print".

I can crash Firefox with Fireshot every time, so if you need more information, please don't hesitate to ask me.

Thanks
Posted:  11 Jul 2008 14:38
Plugin version (FireShot new)
OS type and version (MS Windows Vista SP1, English)
Version of Firefox (Firefox 3)
Version of explorer (MS I.E 7)

When I installed Fireshot on explorer it emediately started opening windows one after another?
Steps to reduce the bug (open FireShot preferences tryed to tweak options, stopped the crashs by selecting the copy to clipboard option only)

When taking a shot the explorer crashes sometimes, cant find away to stop this!

Its a good thing we have trials and its free? I'd be asking for a refund by now!

The software needs some work yet though the program would be seriously cool if it worked major bug free. and judging by the bug issue's on the support pages i would so a big no at the mo!
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Warning before posting bugreports: please take into account that your bugreports will be ignored if you don't include the following info about your problem:

  • Plugin version (i.e. FireShot 0.45)
  • OS type and version (i.e. MS Windows XP Professional SP2, English)
  • Version of Firefox (i.e. Firefox/2.0.0.14)
  • Steps to reproduce the bug (i.e. Start FX, open FireShot editor, create a shape and try to save - you'll get an access violation xxxxxx)

Please include as much additional info as you can because even a small detail can speed up the process of fixing the bug. Thank you for your assistance, your help is much appreciated.

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