Cannot See Screenshot Menu

Screen capture software Support Forum / Announcements, Bug Reports and Feature Requests / Bug Reports / Cannot See Screenshot Menu

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Posted: 14 Mar 2008 01:02 Last Edited By: JK
	Guest
When i capture a screenshot i am unable to see the menu with tabs etc in the editor. Here's what i can see My colleague who also uses screenshot has taken the following screen of the menu I am missing. I have tried reinstalling a newer version of the program, but the problem is persistent. Can you please help me to get back the menu?

Posted: 14 Mar 2008 06:31
	Administrator Currently Offline	Posts: 511 Join Date: Jan 2007
Please open the editor and move the mouse cursor to the top boundary of the screen. Does it appear?

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Warning before posting bugreports: please take into account that your bugreports will be ignored if you don't include the following info about your problem:

Plugin version (i.e. FireShot 0.45)
OS type and version (i.e. MS Windows XP Professional SP2, English)
Version of Firefox (i.e. Firefox/2.0.0.14)
Steps to reproduce the bug (i.e. Start FX, open FireShot editor, create a shape and try to save - you'll get an access violation xxxxxx)

Please include as much additional info as you can because even a small detail can speed up the process of fixing the bug. Thank you for your assistance, your help is much appreciated.

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