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Screenshot Studio Support Forum - All about Screen Capture Software tool / Announcements, Bug Reports and Feature Requests / Bug Reports / Problems saving entire large websites?
Posted:  01 Mar 2008 19:31
Hi

I everytime get the error "Unable to create bitmap: out of recources. Try reducing imageextents or get more of free RAM".

This happens on 3 or 4 separate Computers but none of them have the same config (Xp, Vista, 2 or 4GB Ram, 256 and 384MB GForce 8800). These are all "Power Machines"

If a use "Entire Page -> Edit" all is ok, i can Save the page. Shoult this way not need more power???

If i use "Entitre Page -> Save or Copy to Clipboard" then i get the Error Requester (Save) or get a corrupted clipboard.

Can you check this?
Posted:  01 Mar 2008 22:25
Yes, I'll check this if you post some examples of problematic web-pages.

Thanks.
Posted:  19 Mar 2008 14:16
pick any long page, and a machine with less than 1gb ram, you'll get this:

---------------------------
Error
---------------------------
Unable to create bitmap: out of resources.
Try reducing image extents or get more of free RAM
---------------------------
OK   
---------------------------



with all due respect, snagit's method of capturing long pages is more resource friendly.

stunning extension though, keep up the good work.

mark
Posted:  19 Mar 2008 14:40
You can install Screenshot Studio and you'll see it captures as well as Snagit does.
The problem of FireShot is that it's a plugin for Firefox and it takes more resources to grab a screen through Firefox's engine.
Posted:  26 Apr 2008 09:33
Hi

I am experiencing the same problem. Any longer site cannot be captured : (. My comp has 1,5GB of RAM. FireShot says its out of RAM, but there is more than 600MB free RAM when I look at windows manager. Hope this can be fixed. Great plugin though. Keep up the good work.

greets : )
Posted:  10 Jun 2008 13:30
I have the same problem! Cannot save any capture I make  and the function display numbers also doesn't work anylonger... I select it but no numbers display at all!

Plug-in Fireshot 0.50
OS type: MS Windows XP professional, english, SP2
VErsion of firefox: 2.0.0.14

Start FX, select anywebsite, click on Fireshot button, edit screenshot, click on save. Won't save, have "Unable to create bitmap: out of recources. Try reducing imageextents or get more of free RAM"

don't have the problem though when simply selecting "takes screenshot visible area and SAVE".

Thanks for help
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Warning before posting bugreports: please take into account that your bugreports will be ignored if you don't include the following info about your problem:

  • Plugin version (i.e. FireShot 0.45)
  • OS type and version (i.e. MS Windows XP Professional SP2, English)
  • Version of Firefox (i.e. Firefox/2.0.0.14)
  • Steps to reproduce the bug (i.e. Start FX, open FireShot editor, create a shape and try to save - you'll get an access violation xxxxxx)

Please include as much additional info as you can because even a small detail can speed up the process of fixing the bug. Thank you for your assistance, your help is much appreciated.

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