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Screenshot Studio Support Forum - All about Screen Capture Software tool / Announcements, Bug Reports and Feature Requests / Bug Reports / "Fireshot Updated" message tab everytime Firefox is launched
Posted:  20 Feb 2008 17:52
A recent update to Fireshot seems to be (stuck?). Everytime I launch Firefox I get a second tab telling me that Fireshot has been successfully updated.
Posted:  20 Feb 2008 19:02
Do you close Firefox normally?
Does it display "updated" if you close Firefox entirely and start again?
Posted:  20 Feb 2008 21:48
If you go to Tools & then Options, check under Hope Page. There may be 2 home pages listed. Just delete the extra one! This also happen to me upon one of the last updates I did.

JWV
Posted:  21 Feb 2008 11:18
JWV, you mean, the last update of FireShot changed your homepage address?

Hmm, I'm wondering how you've managed to set up displaying of two homepages simultaneously... Could you please describe it? A screenshot will be very useful I think.
Posted:  21 Feb 2008 16:45
Honestly I have no idea how it happen? I don't remember if it was the latest update or 1 or 2 before that inserted it into my homepage list.
And it was about 1-2 weeks ago so I don't have a strong memory of it exactly I just rememeber every time I would open my FF Browser it would open the Fireshot updated page in a 2nd tab every time.
So I went to options and noticed it listed right under my defualt homepage.
I simply deleted it and it fixed the problem.
Sorry I don't have any screenshots... I didn't think of it at the time.
Posted:  21 Feb 2008 16:48
After just researching for a second, the way to insert 2 homepages is just simply place a | between them and they will both open simultaneously.

Hope this helps!
Posted:  21 Feb 2008 19:13
Thanks, still have no idea how FireShot makes it.
Posted:  31 Mar 2008 06:13
I think fireshot is a great app.But same thing mentioned in this post is really annoying.And I think it is a bug and has nothing to do with client box setup.At least  expecting  developer to look into and prove that it has something to do with my machine-s.Yes  it is another reason to think that it is a bug.Because same thing happens on  multiple boxes.don't want to think that is  a marketing trick to remind people to go pro.
thanks
Posted:  31 Mar 2008 06:48
I cannot fix it because I cannot recreate this situation.
Posted:  31 Mar 2008 06:49
I cannot fix it because I cannot recreate this situation. If somebody wants to help me with this, please write me to bugfix@screenshot-program.com
Posted:  19 May 2008 01:00
FireShot 0.46 on MS Vista Firefox 2.0.0.14. Same problem and it is not because Firefox is listed as a second started page. The "Hi, I'm FireShot and I'm going to forever follow you around thanking you for installing me" (thoughtfulness of the thanks is appreciated but once is enough) only began for me after one of the last two or three updates. And, by the way, I am also unable to capture more than the visible part of the screen. Actually, I once did get the whole thing but don't know why. A possibility for the perpetual THANK YOU: For there to be any thank you message, there must be a FireShot or Mozilla subprogram or something that captures and stores the information an update has occurred. Maybe a cookie is set or altered? The next time Firefox is started, it sees the  altered bits, flag, cookie or whatever and outputs the opening of the tab containing the FireShot "Thank you" message. If the bits aren't changed, the flag lowered, or the cookie changed immediately or at the shutdown of Firefox, the presence of the bits, flag, or cookie will trigger the opening of a Fireshot 'Thank you' tab every time Firefox is started.

Bill C
Posted:  19 May 2008 06:00
FireShot 0.46, Vista OS Firefox 2.0.0.14 Later in the same session I replied to an email and the thank you came up with the reply form in a separate. In found the added tab appeared every time I clicked on the email compose button. Who knows if they're related, but before either the reply or the compose started, and for that matter before Firefox starts, I get an odd error message: Error: TypeError: Components.classes[???@toolbar.aol.com/uninstallobserver;1??™] has no properties. That's recwent too.

Bill Cozad
Posted:  19 May 2008 06:13
Bill,

thank you for your considerations, but your e-mail or message to bugfix@screenshot-program.com would be more appreciated because I need to run some tests at your PC to discover the reason of this problem.
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Warning before posting bugreports: please take into account that your bugreports will be ignored if you don't include the following info about your problem:

  • Plugin version (i.e. FireShot 0.45)
  • OS type and version (i.e. MS Windows XP Professional SP2, English)
  • Version of Firefox (i.e. Firefox/2.0.0.14)
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