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Possibly when did it start?
| Posted: 12 Feb 2008 16:50 | ||
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Registered User Currently Offline |
Posts: 6 Join Date: Aug 2007 |
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| I have captured screen(s) and trying to send to clipboard. The product hangs with the following message: Please wait creating thumbnails. I have to boot my system to remove. | ||
| Posted: 12 Feb 2008 17:36 | ||
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Administrator Currently Offline |
Posts: 511 Join Date: Jan 2007 |
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How often does this happen?
Possibly when did it start? |
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| Posted: 12 Feb 2008 18:11 | ||
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Registered User Currently Offline |
Posts: 6 Join Date: Aug 2007 |
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| not very often, but has happened several times. I originally wrote it off as a fluke. It happens maybe once every 20-30 users. It has happened basically since I originally downloaded and registered the product. | ||
| Posted: 12 Feb 2008 19:45 | ||
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Administrator Currently Offline |
Posts: 511 Join Date: Jan 2007 |
| Hmm. I wonder if some regularity dependence could be found... | ||
| Posted: 12 Feb 2008 20:56 | ||
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Registered User Currently Offline |
Posts: 6 Join Date: Aug 2007 |
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| At first I thought it was due to the fact I was capturing screens from my Lotus Notes email client, which is what I was doing this morning when it locked up consistently. After two or three re-boots, I gave up. Since then my curiosity got the best of me and I tried it again, this time with success. So I can rule out the email client. I have not been able to associate this event with anything else. Sorry, not much help. As a fellow technical support person myself, that's not much to go on. | ||
