Administrator
Currently Offline
Join Date: Jan 2007
Can you provide us with information about free RAM at your workstation and your video card name/parameters?
When did it start?
Thank you.
| Posted: 06 Mar 2007 19:57 | ||
|
Registered User Currently Offline |
Posts: 7 Join Date: Jan 2007 |
|
|
Trying to take the third of several screenshots and I get a popup message . . .
"Not enough available storage to process this command." Clicking "Ok" sometimes yields Access Violation alerts. I did try exiting and restarting SSStudio, but that did not resolve the problem. I would try rebooting except that I'm connected to my work server from home and can't justify severing that connection. Any idea as to what might be going on? |
||
| Posted: 06 Mar 2007 20:18 Last Edited By: JK | ||
|
|
Administrator Currently Offline |
Posts: 511 Join Date: Jan 2007 |
|
What version of SS are you using?
Can you provide us with information about free RAM at your workstation and your video card name/parameters? When did it start? Thank you. |
||
| Posted: 07 Mar 2007 19:36 | ||
|
Registered User Currently Offline |
Posts: 7 Join Date: Jan 2007 |
|
|
I am using v 1.0.19 (I cannot find instructions for upgrading my licensed version).
My core system: E6700 Core2 Duo, eVGA 680i SLI MB, Windows XP Pro SP2, 4 GB RAM (2.5 GB usable by XP), 2x nVidia 8800GTX 768MB (w/ latest drivers). I have an Acer 24" widescreen swivel monitor that I normally keep in 1900 x 1200 @ full color depth, and sometimes pivot to 1200 x 1900. No HDD has less than 40GB available storage. I haven't used SS for a couple weeks until yesterday, and that's when the trouble began. I rebooted after work last night and there is no difference other than that I don't get the message until my 4th screenshot. Thanks. |
||
| Posted: 07 Mar 2007 20:24 Last Edited By: JK | ||
|
|
Administrator Currently Offline |
Posts: 511 Join Date: Jan 2007 |
|
Hmm... looks like reeboting gave you storage enough for one screenshot more...
Please, download 1.1.1 version from website. Normally, you won't have to enter licensing information again because further updates are shipped free of charge for registered users. We expect the trouble should disappear, otherwise we'll do our best to solve it. Thanks for feedback. |
||
| Posted: 07 Mar 2007 21:11 | ||
|
Registered User Currently Offline |
Posts: 7 Join Date: Jan 2007 |
|
| Hey, the upgrade to 1.1.1 worked. I just took 10 screenshots successfully and did not run into any problems. Thanks. | ||
| Posted: 08 Mar 2007 07:45 | ||
|
|
Administrator Currently Offline |
Posts: 511 Join Date: Jan 2007 |
Good. 
|
||
