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| Posted: 09 Aug 2010 20:29 Last Edited By: muthiah | ||
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Posts: 1 Join Date: Aug 2010 |
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Hi,
Your site says that the pro is a 30 day trial and once the trial ends, it will automatically switch to the basic version and we need to purchase the license to use the pro features. Since I just use it for my personal use and that too very minimalistic, the extra features is not worth the amount that I need to spend for this. So I thought of not to upgrade to the pro, but unfortunately, after the 30 days, it is not switching back to the basic version. I tried un-installing it and installing it again, but it still complains that the trial is over and is asking to purchase the software. Any solution please? Plugin version: 0.83 OS type and version: Windows XP with service pack 3 version of IE: IE7 Steps to reproduce the bug: Install the firefox, upgrade to pro, after 30 days, it complains to purchase the product and I do not have any way or option to switch back to basic free version. Thanks. |
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| Posted: 11 Aug 2010 20:44 Last Edited By: ram226 | ||
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Posts: 2 Join Date: Aug 2010 |
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I am having the same problem can you people help me out?
Thanks, -Ram |
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| Posted: 25 Aug 2010 02:08 | ||
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| I'm having the same issue. This report has been here for a couple of weeks. Any answers? | ||
| Posted: 27 Aug 2010 02:40 | ||
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Posts: 1 Join Date: Aug 2010 |
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| Can we expect a reply to this issue anytime soon? I'm having the same problem. | ||
| Posted: 27 Aug 2010 21:21 | ||
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Posts: 1 Join Date: May 2010 |
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Version: Don't know as every time I try to find out it tells me the Pro trial period has expired.
OS Type: Win XP SP3 IE8 I too am having the same problem. The Pro version has expired and it is not reverting to the free version. Please popst a fix to this ASAP. |
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| Posted: 01 Sep 2010 22:12 | ||
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Posts: 1 Join Date: Sep 2010 |
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The same problem appeared after upgrade to 0.85 :(
Plugin version: 0.85 OS Type: WinXP Pro Eng SP3 FF: 3.6.10pre Steps to reproduce: Message about FS expired appears instead of ANY try to use it! |
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| Posted: 09 Sep 2010 17:15 | ||
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Posts: 2 Join Date: Oct 2009 |
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| I, too, am having the same issue. Has anyone gotten a reply here? | ||
| Posted: 09 Sep 2010 17:17 | ||
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Posts: 2 Join Date: Oct 2009 |
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Same issue, more info.
Pro version in both IE 8 and FF 3.6.8 WIndows 7 64-bit To reproduce, I uninstalled in both IE and FF. Restarted each, it was gone. Downloaded the free version, installed, still shows the Pro trial expired. Can't use it. |
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| Posted: 13 Sep 2010 17:41 | ||
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Posts: 3 Join Date: Aug 2010 |
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Looks like there was more than one thread on this issue.
Find the solution at http://screenshot-program.com/sup/art859.htm :-) |
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| Posted: 15 Sep 2010 21:36 | ||
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Posts: 2 Join Date: Sep 2010 |
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Fireshot 0.85
Win 7 Ultimate Firefox 3.6.9 Uninstalled/disabled/reinstalled etc Fireshot addon. Nothing seems to alleviate the problem. Windows IE free version works for now but I hate using IE. Please help! |
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