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Join Date: Jan 2007
When you:
- updated to 0.81 ?
- updated to Windows 7 ?
- updated to Firefox 3.6 ?
| Posted: 02 Mar 2010 07:00 | ||
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Registered User Currently Offline |
Posts: 12 Join Date: Dec 2008 |
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I am currently using 0.81 Plugin
Windows 7 OS FF 3.6 1. Enter License Information - and it gives successful message. 2. Use Fireshot 3. Restart or close FireFox 4. Enter Fireshot 5. Have to enter Name and Key again to use Fireshot full version |
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| Posted: 02 Mar 2010 07:38 | ||
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Administrator Currently Offline |
Posts: 1291 Join Date: Jan 2007 |
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When did it happen?
When you: - updated to 0.81 ? - updated to Windows 7 ? - updated to Firefox 3.6 ? |
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| Posted: 02 Mar 2010 07:40 | ||
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Registered User Currently Offline |
Posts: 12 Join Date: Dec 2008 |
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Hello...updated to windows 7 is when issue started.
Thakns |
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| Posted: 02 Mar 2010 07:44 | ||
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Posts: 1291 Join Date: Jan 2007 |
| Can you locate the file fs_fx_settings.ini and check it's writable? (Perform file search in %APPDATA% folder) | ||
| Posted: 02 Mar 2010 09:21 | ||
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Registered User Currently Offline |
Posts: 12 Join Date: Dec 2008 |
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Hello
Thanks for you help....but no luck yet, yes the file is set a writable |
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| Posted: 02 Mar 2010 10:10 | ||
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Administrator Currently Offline |
Posts: 1291 Join Date: Jan 2007 |
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1. Close all Firefox instances
2. Delete or rename this file 3. Run Firefox and start Fireshot 4. Make sure the file is re-created then 1. Enter your licensing info 2. Close Firefox 3. Send this file to bugfix@screenshot-program.com (ver.1) then 1. Start Firefox. 2. Make sure you launched FireShot and it is in trial mode again. 3. Exit Firefox 4. Send the file again (ver.2). |
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| Posted: 02 Mar 2010 14:24 | ||
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Posts: 12 Join Date: Dec 2008 |
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Hello
You should now have these files it will not come from my hotmail account but i included my username in the email. Thanks |
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| Posted: 03 Mar 2010 14:25 | ||
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Posts: 12 Join Date: Dec 2008 |
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Hello
I hope all is well....I wanted to see if there was any update on this. Thanks |
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| Posted: 04 Mar 2010 14:39 | ||
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Administrator Currently Offline |
Posts: 1291 Join Date: Jan 2007 |
| Thanks Kregg. Looks like an uncommon bug. Have no ideas presently. I think, I'll send you a debug version in 3-5 days to discover the reason. | ||
