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Screen capture software Support Forum / FireShot Support / Bug Reports / Abnormal program terminations
Posted:  31 Jan 2008 11:53
- I use Fireshot to grap a website
- add there some text or pointers with shapes
- save to png

- save works! but...

then my Fireshot plugin crashes with error messages like this:

Access violation at address 01E6893E in module 'SSS.dll'. Write of address 06F15D08.

Access violation at address 01E685E0 in module 'SSS.dll'. Write of address D4640004.


afterwards firefox chrashes too with an abnormal program termination.

the save is not necessary to let the Fireshot crash, it happens very often and sometimes I just added some text to the screenshot.

I used Fireshot some versions before and I never had those program terminations. Now they appear almost every time
Posted:  31 Jan 2008 12:08
Are you using v0.32 ?
Posted:  04 Feb 2008 13:07
yes I am using the latest version v.32

concerning my work with your tool - the bug did not happen to in older versions.
Posted:  05 Feb 2008 12:21
Please drop me a line to bugfix _ screenshot-program.com so that we could investigate the causes of your crashes.

Thanks a lot!
Posted:  05 Feb 2008 18:41
I am sorry, I do not understand.

What do you mean with, drop me a line?

Greetings
Posted:  05 Feb 2008 19:32

I meant "send me an e-mail" so that I could reply with a link to debug version and instructions on how to use it.
Posted:  09 Feb 2008 18:11
noidstarr, I sent you an e-mail 4 days ago, but still haven't got any response from you...